Shipping And Handling

To cancel your order you must notify us within seven {7} working days following the day of delivery. Should you wish to exercise your rights under the Distance Selling Regulations your order may only be cancelled in writing, by fax or by e-mail. Telephone cancellations cannot be accepted. The goods must be returned in an unused and re-saleable condition. You are responsible for the cost of safe return back to us. We advise you take out appropriate insurance to cover the product during its return journey. If you are unable to return the product to us within seven {7} you must contact us to arrange collection which will be at your cost.

Delivery Schedule

We attempt to deliver your order right away. Orders must be placed before 12 pm EST to be shipped that same day. We will normally send your order to you within 5 business days . Unfortunately we cannot deliver to customers outside of the USA or Canada. All orders will be shipped using either UPS or USPS unless otherwise requested.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from within the United States sales tax will be apllied to all New Jersey orders. Our business is operated in New Jersey.

Guarantee

We guarantee your satisfaction. Sticks are guaranteed against defective production only, this does not include general wear and tear, grips, end caps and paint chipping. All field hockey sticks purchased for the 2011 season are guaranteed for 12 months from purchase. Any defective equipment must be returned for inspection. If an item is replaced, it will be replaced with the same product and returned to you freight pre-paid. All 4 Her Sports will not replace sticks that have been damaged due to hard front-edge hitting, a skill that is illegal under the rules of Hockey. We suggest taking a digital photo of your stick and a short description of what you think maybe defective and we can assess the next step. Reaching Us If you need to reach us, please email us, alternatively, you can call us at (908) 359-9914 or fax us at (908) 359-9966 or write to us at All 4 Her Sports, LLC, 248 Route 206, Building E, Suite 3, Hillsborough, NJ 08844.

Returns Policy

In the unlikely event of requiring to return goods to us please follow these instructions to avoid delay in processing your return. a) When returning goods to us you the customer are responsible for the safe shipping of the product back to us. b) You should return any product in its original packaging along with all related paperwork via suitably insured means that covers the full value of the goods. Please retain your receipt confirming the return. If returned products are lost we will not be liable for them. c) Please contact us before retunring any equipment. d) A restocking handling fee of up to 25% may be charged for returned items.

Remittance Terms

We will maintain published prices as long as possible. However, if unavoidable cost increases are incurred, we do reserve the right to alter our prices accordingly. We will inform the customer of any price changes before despatching the goods.